How and when can I cancel the registration?
If you have registered and paid for for the exam, but the date of the exam no longer suits you (e.g., in case of illness, etc.), you may cancel the registration at least two days before the exam date. This can be done in person, via telephone or, for those exams which are carried out by the Examination Centre, via e-mail firstname.lastname@example.org. In case of cancellation, you will be registered for the next exam date.
If, however, you fail to take the exam without cancelling your registration, the institution where you have registered will charge you a full fee when you register again. We therefore recommend that you call the selected institution and cancel your registration if you cannot take the exam.